Privacy Policy
Last updated: 1 July 2026
This Privacy Policy explains how Gopal Chanachur("we", "us", or "our"), operating from Bansdroni, Kolkata, West Bengal, collects, uses, and safeguards the personal information of visitors to our website and users of our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you contact us or submit an enquiry;
- Business details (business name, city, state) when you apply to become a distributor or retailer;
- Order details such as products of interest and estimated quantities for bulk order enquiries;
- Email address when you subscribe to our newsletter;
- Account details (name, email, and a securely hashed password) if you register for an account;
- Basic profile information (name, email, profile photo) if you sign in using Google.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries submitted through our Contact, Bulk Orders, and Become a Distributor forms;
- Process and fulfil orders, and coordinate delivery and payment (including cash on delivery);
- Send newsletter updates about new products, offers, and company news, where you have subscribed;
- Maintain and secure user accounts for our website and admin dashboard;
- Improve our products, website, and customer service.
3. How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as hosting providers, email delivery services, and image/media hosting providers), solely for the purpose of providing our services to you. We may also disclose information if required by law or to protect our legal rights.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies for authentication (to keep you signed in) and to understand how visitors use our website. You can control cookies through your browser settings.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Passwords are stored using industry-standard hashing and are never stored in plain text.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may also unsubscribe from our newsletter at any time using the link provided in our emails.
8. Children's Privacy
Our website and services are not directed at children under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at chanachurgopal@gmail.com or call +91 84780 42563.